At Gates of Olympus, we are dedicated to providing a seamless and efficient delivery service for all our customers. Below, you’ll find all the essential information about our delivery process.
1. Delivery Areas
We currently deliver to:
- All regions in Turkey.
- Select international destinations. (Contact us at info@olymposgates.site to confirm availability.)
2. Delivery Options and Timeframes
We offer the following delivery options:
2.1 Standard Delivery
- Delivery Time: 3–7 business days (within Turkey).
- Cost: [Insert Cost] (Free for orders over [Insert Amount]).
2.2 Express Delivery
- Delivery Time: 1–3 business days (within Turkey).
- Cost: [Insert Cost].
2.3 International Delivery
- Delivery Time: Varies by location (7–15 business days).
- Cost: Calculated at checkout based on destination and package weight.
3. Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email to monitor the status of your delivery. You can track your package through the courier’s website or app.
5. Shipping Partners
We partner with reputable courier services to ensure reliable and timely delivery of your orders. Our partners include:
- DHL
- DPD
- EMS
- USPS
6. Delivery Terms
- Please ensure that your shipping address is accurate and complete at the time of checkout.
- If the courier is unable to deliver your package due to an incorrect address, additional charges may apply for redelivery.
7. Damaged or Lost Packages
- If your package is damaged during transit, contact us immediately at info@olymposgates.site with photos of the damage.
- If your package is lost, we will work with the courier to resolve the issue and provide a replacement or refund.
8. Questions or Assistance
For any questions about delivery or special requirements, feel free to reach out to us:
- Phone: +90 242 315 56 56
- Email: info@olymposgates.site
- Website: https://olymposgates.site
Thank you for choosing Gates of Olympus! We are committed to ensuring your shopping experience is smooth and satisfactory.